Core Presentations

How we say it and the intent behind our words is as important as what we actually say.

We get stuck when we:

• Make assumptionsGet caught up in being right
• Don’t understand the impact our communication style is having on others
• Talk to people as if we are all the same
• Become hard of listening
• Fail to have the conversation
• Things don’t turn to custard suddenly, we arrive at that place, one failed (or failed to have) conversation at a time.

Learn the art of skilful communication by:

• Having a tricky conversation while still maintaining the relationship
• Being heard in a way that builds engagement
• Listening without getting triggered
• Overcoming personal barriers
• Having the structure and confidence to engage in crucial conversations
• Dealing with resistance and conflict
• Knowing how to rebuild shaky relationshipsUntangling complex situations